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Covid-19 Support

Please see the updated guidance for parents and carers on what they need to know about early years providers, schools and colleges during the coronavirus (COVID-19) outbreak.  Please also see the Guidance for parents and carers of children attending out of school settings during the Covid-19 outbreak.


Useful Links:

To order a home test kit or book an appointment at a test site click here or call 119 to get a test if you have problems using the internet.
Instructions for using test kits can be found here.
Instructional video for parents/carers on swabbing children can be found here.

Find your priority Royal Mail postbox to return your testing kit by clicking here.

Get the latest NHS information and advice about coronavirus (COVID-19) here.


If at any stage someone cannot cope with the symptoms or their condition significantly worsens, dial NHS 111. In a medical emergency, dial 999.

DFE Helplines: 

The DFE Coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline by calling:

Phone: 0800 046 8687 (Opening hours: 8am to 6pm – Monday to Friday, 10am to 6pm - Saturday to Sunday)

If you have significant concern regarding a vulnerable pupil please contact MASH: 01904 551900, out of hours: 0845 0349417

If parents have questions regarding childcare, i.e. OOSC/PVI please go to:

Any other issues, clarification or information please contact: