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Covid-19 Support

DFE Helplines: 

  • The DFE Coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline by calling: Phone: 0800 046 8687 (Opening hours: 8am to 6pm – Monday to Friday, 10am to 6pm - Saturday to Sunday)
  • If you have significant concern regarding a vulnerable pupil please contact MASH: 01904 551900, out of hours: 0845 0349417
  • If parents have questions regarding childcare, i.e. OOSC/PVI please go to: FIS@york.gov.uk
  • Any other issues, clarification or information please contact: education@york.gov.uk
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